The team at Heart to Heart Seniors Services has been in the elder care business for over 8 years and has never had to put a client on a waiting list for care. They provide all non-medical services for seniors including companionship and transportation. Often they are able to get an initial meeting with the family and a care program in place in two days from the time a call comes in to Heart to Heart. This is good news for families who need a quick response when the unexpected happens to an elder loved one. Aggie Bolarinho and her staff pride themselves on their availability and consistency of the care they provide, and hope to grow their client base in Kingston and the surrounding community while maintaining both. Aggie reflects, "It's almost unbelievable that I have never had to say, 'No we can't help you at this time,' when a family calls for help. Often, a daughter or son has made several calls by the time I hear from them. It's such a relief for them to be able to hear someone say, 'Don't worry, everything is going to be alright.'" Debbie Wilson, a member of the Heart to Heart staff for 3 years, says that Aggie's commitment to excellence in service is shared by her employees. "We are all on the same page. It is never a question of whether or not we are available when the call comes. We know that the nature of the business is unpredictable, and that when a client is in need of care, it is our job to be there. Working in this field, you have a commitment to yourself and to the families you serve to be consistent in providing that care." Heart to Heart Seniors Services stated mission is to provide a higher level of care for seniors that incorporates compassion, dignity and respect at all stages of life and provide services that give families peace of mind when a loved one is too ill or disabled to care for him or herself. Aggie and her staff are dedicated to living this mission through every life that they touch. For
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With Chartwell's Payment Options Program, they still can be
OPEN THE DOOR TO A NEW WAY OF LIVING! Join us at Conservatory Pond for our "Swing into Spring" Open House and experience retirement living at its best. Sunday, April 28th * 1-3 p.m. Delicious desserts * musical entertainment personal tours * complimentary refreshments and so much more! Discover why we're known for making people's lives BETTER.
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Conservatory Pond ... Someone Is Always Nearby
After her mother slipped getting into the bath last year, Mary began losing sleep worrying how her Mom, Anne, was managing on her own. While her mom was in the hospital recovering, Mary found a closet full of stained clothing and a nearly empty fridge, both evidence of how hard it was for her mom to get around independently, even before the accident. The problem, in part, was that Mary and her husband lived 90 minutes away and sometimes their weekly visits were delayed by their
HEART TO HEART
Your Loved One Never Has to Wait For Care with Heart to Heart Seniors Services
Aggie Bolarinho, owner of Heart to Heart Senior Services.
more information about Heart to Heart Seniors Services, please visit www.h2hcare.ca or contact Aggie Bolarinho directly at 613.767.0820.
1499 Stoneridge Dr., Kingston Call 613-549-4049 www.chartwell.com www.chartwellreit.ca
grandchildren's soccer games, unexpected deadlines at work or weekend cottage plans. For Mary, all of these events were shadowed by guilt and worry about her mom. Broaching the subject of retirement living, Mary pointed out the benefits of knowing that someone would always be nearby and that additional care was available. At the same time, there would also be laundry, housekeeping, someone to do the cooking and daily activities with other seniors. Agreeing to visit a few places
Heritage Court Apartments
179 Queen St. * 613.544.3753 * www.heritagecourt.ca
Our services include, but are not limited to:
Extension of Family
House and Pet Sitting
Heart to Heart Seniors Services is fully insured.
to have a look, her mom was hesitant at the start of the process. That was until they walked into Conservatory Pond, a Chartwell Retirement Residence. Not only were the services and amenities perfect for her mom, Mary felt the sense of community immediately. If the time has come to start considering your retirement living options, we can help. Contact Conservatory Pond to arrange a visit and to learn more about the many benefits of living in a Chartwell retirement residence.
Clean. Quiet. Secure. In the Heart of Downtown Kingston.